Returns

Returns & Refunds Policy

Last updated: 8 March 2026

We want you to love what you receive. If something isn’t right, we’re here to help.

1. Returns Eligibility

You may request a return within 14 days of receiving your order, in line with UK consumer regulations.

To be eligible for a return, items must:

  • Be unused and in their original condition

  • Be returned in the original packaging

  • Include proof of purchase (order number or confirmation email)

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Digital downloads or digital products

  • Personalised or custom-made items

  • Sale or clearance items

3. How to Request a Return

To initiate a return, please contact us at:

Email: themanifestostudio@gmail.com

Please include:

  • Your order number

  • The item(s) you wish to return

  • The reason for the return

If your return is approved, we will provide instructions on how to send your item back.

4. Return Shipping

  • Customers are responsible for return shipping costs, unless the item arrived damaged, faulty, or incorrect.

  • We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

5. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the issue

We will arrange a replacement or full refund where appropriate.

6. Refunds

Once we receive and inspect your return, we will notify you of the outcome.

If approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for the refund to appear in your account.

7. Exchanges

We do not currently offer direct exchanges. If you would like a different item, please return the original item and place a new order.

8. Contact Us

If you have any questions about this policy, please contact us:

The Manifesto Studio
Email: themanifestostudio@gmail.com
Website: www.themanifestostudio.com